1. CDP DOES install on Windows 7.x and 8.x as an XP compatible application
Description When installing CDP 3.05 on Windows 7.x and 8.x, you must install it as a Windows XP compatible application.
2. CDP does not install on Windows Vista
Description [#2031]The current Windows Installer will fail on any version of Windows Vista.
Explanation Some 3rd party components in the current code base are incompatible with Windows Vista.Resolution: None - we are focusing on Win 7 (see above)
Workaround You can install Microsoft's free Virtual PC and use it to load an XP Operating system. CDP will then install without a problem into that virtual XP machine.
3. Value Function Dialog appears off screen
Description [#1985]Depending on your screen resolution and position of the Ratings Dialog when you launch the Value Function dialog, part of the dialog may appear off-screen. This is especially problematic when the title bar of the dialog is off the top of the screen, so you can not drag the title bar to reposition the dialog.
Explanation Code to position the Dialog on launch does not allow for higher resolution.Resolution: Pending
Workaround In the event that the title bar is off-screen, use the key board to reposition the dialog as follows:
4. Background to drop down list boxes appear black under Windows XP, 7.x, 8.x and 10.x
Windows 7.x ,8.x and 10.x Under any personalization visual themes except "Windows Classic" (Win 7) or "High Contrast White" (Win 8 and 10), the background of various user controls, including notes and drop down list boxes, shows as black.
XP Under some color schemes in Windows XP (e.g., "Silver"), the background of drop down list boxes shows as black, rendering the lists unreadable.
ExplanationYou can set the color scheme for your Windows experience by right clicking the desktop background then selecting properties, which launches the Display Properties dialog. Click on the Appearance Tab, and you will see a dropdown list to set the Color scheme. The default is Blue. Another choice is Silver. If you manually choose Silver, or have selected a Theme that uses Silver, then, depending on your video driver, you will encounter this problem.
ResolutionFor now the only work around is to set the Scheme color back to Blue.
5. Student version detects Full version component
Description [#2011]You install the Student version of CDP, but when you try to run the program, you get a message:
ExplanationUsially this situation arises because either
6. Installing on NT 4.0 Client
DescriptionIn most cases, installing Criterium DecisionPlus will require that a critical system file on your machine be updated to the latest version from Microsoft. YOU MUST HAVE ADMINISTRATOR PRIVILEGES ON YOUR MACHINE FOR THAT UPDATE TO BE ALLOWED. If you do not have such privileges, the installation will appear to succeed, but when you attempt to launch CDP 3.0 you will receive a message to the effect that this application requires a newer version of "OLEAUT32.DLL".
ExplanationCDP 3.0 requires version 2.40.4268 or later of "OLEAUT32.DLL" from Microsoft. If your system has an older version, the installation program will attempt to replace it with version 2.40.4268. You must log on with a user ID that has Administrator Privileges on your LOCAL machine, otherwise NT security will prevent "OLEAUT32.DLL" from being updated. While the installation will seem to finish successfully, and even if you restart Windows as instructed, CDP 3.0 will not run. Instead you will receive a message to the effect that "this application requires a newer version of "OLEAUT32.DLL"".
ResolutionConsult with your System Administrator and obtain a log on ID with LOCAL Administrator Privileges, log on with that ID, then run the the file Vbrun60.exe in the Utility directory on your CDP 3.0 CD ROM. (This file can also be obtained directly from Microsoft - click here.)
7. Always Re-entering Serial Numbers on NT 4.0 ClientAlways being prompted for Name, Company and Serial Number when launching CDP and being shown an error message when exiting CDP
Description [#1864 ]Users had to enter their name company and Serial Number every time they used CDP if they were running on Windows NT client (or Windows 98 running off NT) without local admin permissions.
ExplanationCDP 3.0.1 would try and recreate the corresponding registry keys each time it would attempt to save the user information at the end of a session.
ResolutionDownload and install Update1. This bug was fixed in Build 126.96.36.199.
8. Windows95 Setup Fix
A few users running Windows 95 have reported that CDP 3.0 Setup runs and completes, but gives them the message that either the file vcfi5.ocx or VSPELL32.OCX fails to self register.
9. Rare Problem with Slow File Saves
Description [#1943]On any machine with low memory (e.g., with 32MB RAM or with more RAM but a lot of applications running) the read/write methods CDP uses apparently become very slow (as in 4-6 MINUTES to save a file with around 100 nodes). This is irrespective of whether the file is being saved to a local or network drive.
ResolutionWe are looking into speeding up the save process. In the meantime, please be patient and let the software finish the save process.
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